Online student complaint management system is a web-based application that was designed to make the process of resolving complaints made by students in the university environment easy. Using the software, the university management would be able to maintain an effective, timely, and equitable complaints handling system that is easily accessible by the students.


Some features of the software

Student

1. Registration
2. Submit Complaints
3. View Resolved/Unresolved Complaints
4. Contact Desk Officers

Desk Officer

1. View Complaints
2. Respond to Complaints
3. Setup Profile


Admin

1. Activate/Deactivate Desk Officers
2. View Complaints
3. View Resolved Complaints
4. Delete Users


Hardware Requirements

1. A minimum of Pentium 4 with a speed of 1.3 GHz.
2. A minimum RAM capacity of at least 512MB.
3. Hard disk capacity of at least 100mb free space.


Software Requirements

1. Windows 7 and above
2. Wamp Server
3. Web Browser (firefox or chrome)


Some Snapshots

How to get the software (source codes, flowchart e.t.c)

Call or send us a message via contact us
Get the documentation/project material

Installation Instructions

1. Download and install Wamp server
2. Open the package folder
3. Copy the first folder to C:\wamp\www
4. Create a new database in localhost/phpmyadmin and import the SQL file in the folder