Design and Implementation of customer service information system Department:Computer Science By: cleodolph16 Project ID: 7390 Rating: (5.0) votes: 1 Price:₦4000 Get the Complete MaterialAbstractThis study sought to design and implement customer service information system. In order to give perspective to the study, aim and objectives as well as the corresponding significances were developed and stated. Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees"who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. The Customer Service Information System is an automated system that is made of PHP and MYSQLi. This system can help you solve the problem of customer service delivery. This customer service information system has two modules which are the Admin Module and the Customer Module. The study stated the statement of the problem. The studies concluded that the customer service information system is designed to properly manage various services rendered by the company to the customer. The lowest average value reaches the statement referring to the reasons why potential customers did not buy companies’ products. The study recommended that there should be an adoption of this system in small-scale businesses in Nigeria and for easy accountability, the employees should use the tool to explore data more deeply and to think imaginatively....Preview Download Preview +Other Computer Science project topics and materials you might be interested in»Design and Implementation of digital library system»Design and Implementation of a Virtual E-Learning System ( Case study of Lagos State University)»Design and Implementation of online cash receipt generating system for a supermarket»Design and Implementation of computerized hospital database management system»Design and Implementation of Student Project Management and Allocation System»Design and Implementation of a Software Result Processing and Transcript Generation System»Design and Implementation of a Hotel Database Management System and Service ( A Case Study of Winter Suites and Hotels, Owerri)»Design and Implementation of Online Birth and Death Registration System»Design and Implementation of Online Clearance System»Design and Implementation of Loan Management System with SMS Notification»Design and Implementation of Computerized Staff Record Department»Design and Implementation of Cyber Cafe Security»Design and Implementation of N.Y.S.C Posting System ( A case study of N.Y.S.C Enugu)»Design and Implementation of a Computerized Fraud Detection in a Bank»Design and Simulation of a Secured Wireless Network