Effect of information communication technology on the productivity of a secretary - case study of Kogi State Polytechnic, Lokoja Department:Office Technology and Management By: Ohindasi Project ID: 7973 Rating: (5.0) votes: 1 Price:₦2000 Get the Complete MaterialAbstractThe study examined the effects of information technology on the performance of secretaries in the front office. Survey research design was adopted in the study in order to assess the opinions of the selected respondents with the use of 13 13-item questionnaires. Three research questions and hypotheses were raised to guide the study. Data obtained were analyzed using simple sample techniques, frequency and percentages while hypotheses were tested using Chi Square. The findings of the study showed that ICT application has impacted positively on the secretarial profession. It was also noted that the adoption of ICT has reduced the employment rate of secretaries and those employed stand the chance of retrenchment. Finally, it was also noted that most secretaries do not encounter problems using ICT but maintenance and procurement is a problem. Based on the finding, the following recommendations were made the organization should make adequate provisions for ICT and necessary infrastructure should be provided so that the secretaries will be efficient and accurate in the performance of their duties, the secretaries should endeavor to update their knowledge as at when due so as to be well abreast of the modern office equipment, Efforts at training students/ pupils on ICT as a course should be intensified in the school curriculum and proper awareness and enlightenment program should be provided....Preview Download Preview +Other Office Technology and Management project topics and materials you might be interested in»Causes and effects of leakages of confidential information in business organization»The impact of modern office equipment on the secretary’s performance (A case study of Owerri municipal) »Effect of good filing system on productivity of a secretary (a case study of staff personnel in federal polytechnic Nekede, Owerri)»The impact of modern office machines on secretaries»Office skill competencies needed by secretaries for effective job performance»Effect of poor communication skills on the performance of secretaries in an organization (A case study of Nigeria Agip oil company, Port Harcourt, Rivers state) »Gender differences and similarities in career choice among secretarial administration students»Factors affecting students' performance in shorthand»Emerging challenges facing office technology and management students in information technology era»Impact of information and communication technology (ICT) on secretarial performance in public service in Owerri municipal»Professional ethics required of office manager in a changing office environment (A case study of selected institutions in Owerri, Imo state) »The effect of technological advancement on the job performance of office managers»Human relations skills required of office technology and management graduates in business organization»The challenges facing newly employed secretaries in selected ministries in Imo state»The impact of automation on the performance of secretaries (A case study of the west Africa examination council, WAEC, Enugu)