Effect of poor communication skills on the performance of secretaries in an organization (A case study of Nigeria Agip oil company, Port Harcourt, Rivers state) Department:Office Technology and Management By: vick123 Project ID: 249 Rating: (1.6) votes: 365 Price:₦1000 Get the Complete MaterialAbstractThis project work focused on the effect of poor communication skills on the performance of secretaries and the study was carried out in Nigeria Agip Oil Company, Port Harcourt, Rivers State. In carrying out this research, forty (40) managers and secretaries were used as the population. In line with this, (4) research questions were posed, questionnaires were distributed and retrieved from the respondents. Copies of the questionnaire were analyzed with tables and it was from this table that analysis of the effect of poor communication skill was shown. The major finding was that communication is an indispensable tool needed for the effective performance of secretaries and the ineffective and inefficient placement of this prevents the management in an organization to accurately evaluate or appraisal performance and set target. It also examined the communication skills, communication method, and communication as they affect the effectiveness of the organization. In conclusion, the method of communication, information technology, media and channel of communication can affect the organization both negatively and positively. Recommendation such as organization should study and examine carefully how their method and system of communication affect the performance of their secretaries so as to either educate them or to change the system to meet up with the current standard of communication was made....Preview Download Preview +Other Office Technology and Management project topics and materials you might be interested in»Causes and effects of leakages of confidential information in business organization»The impact of modern office equipment on the secretary’s performance (A case study of Owerri municipal) »Effect of good filing system on productivity of a secretary (a case study of staff personnel in federal polytechnic Nekede, Owerri)»The impact of modern office machines on secretaries»Office skill competencies needed by secretaries for effective job performance»Effect of poor communication skills on the performance of secretaries in an organization (A case study of Nigeria Agip oil company, Port Harcourt, Rivers state) »Gender differences and similarities in career choice among secretarial administration students»Factors affecting students' performance in shorthand»Emerging challenges facing office technology and management students in information technology era»Impact of information and communication technology (ICT) on secretarial performance in public service in Owerri municipal»Professional ethics required of office manager in a changing office environment (A case study of selected institutions in Owerri, Imo state) »The effect of technological advancement on the job performance of office managers»Human relations skills required of office technology and management graduates in business organization»The challenges facing newly employed secretaries in selected ministries in Imo state»The impact of automation on the performance of secretaries (A case study of the west Africa examination council, WAEC, Enugu)