Home»Banking and Finance» The effect of electronic banking on the performance of banks in Nigeria (case study of Diamond bank and Access bank)

The effect of electronic banking on the performance of banks in Nigeria (case study of Diamond bank and Access bank)

 Department:Banking and Finance  
 By:usericon samadchuks  

 Project ID: 5444
 Rating:  (5.0) votes: 1
   Price:₦3000
Abstract
This study reviewed electronic banking (e-banking examined its prospects for Nigerian banks and discussed associated risks. The study also went further to state the guidelines for e-banking as provided by the Central Bank of Nigeria, made known its legal and regulatory measures and lastly discussed electronic payment in Nigeria. E-banking, it also observed, holds enormous potential for the banking industry in Nigeria. Despite the fact that the problem of inadequate security and inadequate power supply persists, the adoption of e-banking has improved customer services, facilitated accurate records, provides for homes and improves the banks' image and leads to a wider, faster and more efficient market. The questionnaire method was used in gathering primary data from 68 respondents of Diamond and Access Bank in Owerri and Onitsha respectively. While secondary data was sourced from Internet Journals and Library. Data collected were analyzed using simple percentages while the hypothesis was tested using chi-square (x2) to know if the introduction of electronic banking has an effect on the performance of banks in Nigeria. Based on the study conducted, summary of findings was made which reviews,“the extant literatures that have expounded the existing factors that affect the electronic banking system in Nigeria” conclusions were drawn and recommendations were also given. It is recommended that critical infrastructure like power, security and telecommunication should be strengthened to the application of electronic Nigeria and optimum satisfaction on the part of customers....
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