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Evaluation of commuters’ satisfaction in the use of tricycle as mobility in Biu town

 Department:Transportation Planning and Logistics  
 By:usericon muhalhq  

 Project ID: 7334
 Rating:  (5.0) votes: 1
   Price:₦4000
Abstract
This research study investigated commuter satisfaction with tricycle services for mobility in Biu town, Borno State, Nigeria. The study employed a cross-sectional survey design, administering questionnaires to a sample of 399 tricycle commuters. The data collected was analyzed using descriptive and inferential statistics. The findings of the study revealed that accessibility, cost-effectiveness, and reliability are key factors influencing commuter satisfaction in the use of tricycles for mobility in Biu town. Accessibility was found to have the most significant impact on commuter satisfaction, followed by cost-effectiveness. Reliability, while perceived as important, did not demonstrate a statistically significant impact on commuter satisfaction. The study provides valuable insights into the factors shaping commuter satisfaction with tricycle services in Biu town. The findings highlight the importance of accessibility, cost-effectiveness, and reliability in enhancing commuter satisfaction and promoting the continued use of tricycles as a mode of transportation. The emphasis on accessibility, cost-effectiveness, and reliability is consistent with the general principles of transportation planning and management. The study's findings have implications for transportation providers, policymakers, and urban planners in Biu town. By addressing accessibility concerns, implementing cost-effective fare structures, and maintaining reliable service delivery, these stakeholders can contribute to improved commuter satisfaction and promote the sustainable development of the tricycle transportation sector in Biu town....
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