Home»Information Management Technology» ICT skills, social media use and service delivery by librarians in federal universities in south-west, Nigeria

ICT skills, social media use and service delivery by librarians in federal universities in south-west, Nigeria

 Department:Information Management Technology  
 By:usericon Ekings  

 Project ID: 7374
 Rating:  (5.0) votes: 1
   Price:₦5000
Abstract
This study investigated the influence of ICT skills and social media use on library service delivery by librarians in the Federal Universities in South-West, Nigeria. The survey research design was adopted for the study. The population was made up of 126 librarians from Federal Universities in South-West, Nigeria. Total enumeration sampling technique was used to cover all the librarians from five out of the six Federal Universities. Data was collected through a structured questionnaire. The Cronbach’s alpha reliability coefficient for ICT skills was 0.93, Social media was 0.83 and library service delivery was 0.73. A response rate of 95.4% was obtained. Data was analyzed using descriptive statistics and inferential statistics. Findings showed that librarians were skilled in ICT. It was also shown that the extent of use of social media tools for library services was generally low. Findings also revealed that the most popular social media tool used was Facebook, followed by WhatsApp, YouTube and Instant Message (IM). It was also revealed that librarians made very low use of Pinterest, Flickr and Podcast. Erratic power supply, poor internet access, and inadequate ICT facilities were some of the constraints in the use of social media. Significant relationships between ICT skills and library services (r  0.677, p  .05) and Social media and Library Services (r  0.415, p  .05) were found. The two variables jointly influenced librarians’ library services which accounted for 98% variance in the dependent variable (R2  .98, F (1,56)  56, p  .05). It was found that ICT Skills positively influenced Library services (ß  .256) as well as Social Media Use (ß  .163)....
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