Conflict management among health workers in Nigeria (case study of Nnamdi Azikiwe University Teaching Hospital, Nnewi) Department:Health Information Management By: Godstimearinze Project ID: 7566 Rating: (5.0) votes: 1 Price:₦3000 Get the Complete MaterialAbstractThis study examined conflict management among health workers at Nnamdi Azikiwe University Teaching Hospital (NAUTH) in Nnewi, Anambra State, Nigeria. Three specific objectives guided the research: 1) To determine how past events without an actual cause could lead to misunderstandings and conflicts among NAUTH staff, 2) To explore how ineffective communication stemming from differing perceptions of spoken words could precipitate conflicts, and 3) To examine how factors like education levels, language barriers, and poor working conditions contribute to conflicts. Relevant literature was reviewed, and a descriptive research design was employed. The study population was 1,081, with a sample size of 292 selected through simple random sampling. Data was collected via structured questionnaires. The findings revealed a significant relationship between conflict among NAUTH health workers and individual education levels, communication issues, and unconducive working environments. The study concluded that while internal conflicts undoubtedly exist at NAUTH, efforts are underway to resolve them amicably through acknowledged conflict management strategies. Conflicts arise from disagreements and competing interests. Most respondents affirmed experiencing staff conflicts, which can harm an organization. Recommendations include: 1) Good governance delivering equitable services under the rule of law to reduce conflict catalysts, and 2) Promoting negotiation as a direct dialogue process between conflicting parties to resolve disputes. Effective negotiation strategies should be adopted by management for dispute resolution. Overall, this study highlights the complex interplay of factors contributing to workplace conflicts among Nigerian health workers and underscores negotiation and good governance as key conflict management approaches....Preview Download Preview +Other Health Information Management project topics and materials you might be interested in»Analysis of filing system and consequences of misfiling»Impact of health information management in healthcare delivery»Evaluation of the problems and constraints facing health record keeping and professionals»Assessment of challenges of health information management practice in General Hospital Ilorin, Kwara State»Analysis of filing system and consequences of misfiling patients health records in University of Ilorin Teaching Hospital, Kwara state»A study into causes of misfiling among health information management professionals in health records department - case study of University of Ilorin Teaching Hospital, Kwara state»Factors militating against effective documentation in health care delivery system in University of Benin Teaching Hospital Benin City, Edo state»Evaluation of confidentiality of patient health records among hospital staff»Evaluation of patient appointment system - a case study of university of Ilorin teaching hospital»Effect of lack of health information computerization in the primary health care system»Impact of electronic medical records on patients waiting time in health care delivery system in Federal Medical Center, Asaba, Delta state»Causes and consequences of breach of confidentiality of patient health information in Lagos University Teaching Hospital, Lagos state»Impact of health statistics in the health care delivery system at University of Ilorin Teaching Hospital, Ilorin, Kwara State»Evaluation of the importance of health information management in primary health care»Knowledge and perception of health information management professionals on electronic coding for quality clinical data in University of Ilorin Teaching Hospital, Ilorin, Kwara state