Effect of customer service management on organizational performance - study of Union Bank Plc Bali, Taraba state Department:Business Administration and Management By: SIRJOSEPH Project ID: 8529 Rating: (5.0) votes: 1 Price:₦4000 Get the Complete MaterialAbstractThis research on the topic“Effect of Customer Service Management on Organizational Performance a study of Union Bank Plc, Bali, Taraba State” seeks to investigate whether there is any relationship between labour turnover and availability of customer service practices that would speed up development opportunities in the bank. Three objectives were set aside as a pivot point with two well-selected affirmative hypotheses to test the positivity in order of the stated research question. Multiple questions were prepared on a questionnaire approach to capture the opinion of the respondent and were properly conducted a cross-section of Union Bank Plc staff and customers in Bali hypothesis was tested and the research questions were analyzed, hypothesis was rejected for all null hypotheses (table refers). Based on points and findings, it is agreed that customer service management contributes hugely to a bank’s growth and development, and recommendations are appended to regulate the operations of the practitioners in such an outfit....Preview Download Preview +Other Business Administration and Management project topics and materials you might be interested in»The Effect of Management Information System on Achievement of Organization Objectives ( A Case Study of Nitel Owerri )»The impact of production planning and control on a manufacturing process ( a case study of Nigeria bottling company aba, abia state)»The Impact of Staff Discipline in the Attainment of Organizational Objectives ( A Case Study of Selected Organizations in Owerri, Imo State )»The Effect of Motivation on Employees Productivity in Anambra State ( A Case Study of Education Commission Awka )»Marketing implication of merger and acquisition in banking industry - a case study of Access bank Plc, Bida branch, Niger state»The Impact of Performance Appraisal on Staff Productivity ( A Case Study of Diamond Bank Plc, Owerri )»The effect of irregular payment of workers salaries on productivity of workers in imo state (a case study of owerri municipal council)»The impact of welfare packages on employees performance (A case study of Nigeria breweries plc Aba)»A critical evaluation of leadership style and organization performance in the private sector ( a case study of selected establishment in abia state)»The Effects of Motivation on Workers Morale ( A Case Study of Power Holding Company of Nigeria, Aba )»Management Problems of Manufacturing Industries in Nigeria ( A Case Study of Nigeria Breweries Plc and Unilever Plc )»Motivation and Employee Performance in Public Sector ( A Case Study of NTA Channel 12 owerri)»An assessment of the impact of modern communication facilities on service delivery in business organization ( A case study of ICT based firms in aba, abia state)»The Impact of Delegation on Management Decision Making ( A Case Study of Zenith Bank Plc, Enugu )»The Role of Customer Service in the Service Delivery of Multinational Companies in Nigeria ( A Case Study of Unilever Nigeria Plc Aba)