Impact of internet banking on profitability of commercial banks in Nigeria Department:Accountancy By: AdeleyeJoshua Project ID: 9708 Rating: (5.0) votes: 1 Price:₦5000 Get the Complete MaterialAbstractThe study examines the impact of internet banking on the profitability of deposit money banks in Nigeria, using Zenith Bank Plc, Lokoja, Kogi State, as the study area. The objective of the study is to ascertain whether there is a significant relationship between internet banking and the profitability of deposit money banks in Nigeria and to determine whether poor service quality, coupled with customer dissatisfaction, can affect the profitability of deposit money banks in Nigeria. Data for the study were gathered from both primary and secondary sources. The population of the study is forty (40) and all were sampled. The findings revealed that internet banking is instrumental in enhancing the quality of services among banking customers. there is a strong positive link between the two variables, internet banking has an effect on the profitability of Deposit money banks in Nigeria and it has also increased quality of service in terms of time management and on the bank’s operations in general some banks offer home banking, whereby a person with a personal computer makes transactions via a direct connection. The study recommends that all banks should utilize information technology to render services that meet the genuine needs of customers, and if there is a change in the customer’s lifestyle, the bank should change along rapidly. All banks should ensure that seminars and workshops are carried out regularly to enlighten the staff in the banks on the advantages of being computer literate, as well as training of the staff on how to make use of the computer. Constant maintenance and service should be ensured in, order to provide reliable services, and the bank should subscribe to reliable internet providers for effective and efficient service delivery....Preview Download Preview +Other Accountancy project topics and materials you might be interested in»The Impact of Accounting Ratio in Decision Making ( A Case Study of Nigeria Breweries Plc Enugu) »The impact of budget and budgetary control in tertiary institutions ( A Case study of imo state university )»Internal control as a tool for improving profitability»The role of financial institutions in the development of Nigeria economy»Impact of computerization of accounting system of commercial banks ( A case study of union bank plc )»The Impact of product development on banks performance ( A Case study of first bank plc )»Effects of standard costing on the profitability of manufacturing companies (a case study of nigerian breweries plc, Ama, Udi local government of Enugu state) »The role of accounting system in measuring organizational performance of transport company ( A Case study of ABC Transport )»Role of good accounting system in the management of private enterprise in Nigeria ( A Case Study of Nwaogo pam paper mills limited )»The impact of development finance institutions (DFIS) in economic development of Nigeria»Auditing in Nigeria companies, problems and prospects»Effect of misrepresentation of information in a financial statement»Effective internal control as an aid to management efficiency ( Case Study of Nigeria Bottling Company Owerri )»The effects of computerized accounting system on the performance of banking industry in Nigeria»An appraisal of fraud prevention measures in Nigerian banking sector ( Case study of access bank plc owerri )